5 keys to MU and adopting a ‘lawyer business model’
August 2, 2012 in Medical Technology
Michelle, I agree with Steve’s suggestions, but have a few comments. Most providers do charge something for these B2B medical record transactions, but these “custodian” fees are regulated by state law and are generally quite a bit lower than the examples provided.
The main problem is that physicians don’t have a HIPAA compliant way to exchange electronic records with these business requestors. Typically, a physician will mail an invoice for the records once a request is received. The provider then will print and mail records (despite having an EMR) once the requestor sends payment, resulting in a very expensive and inefficient process, often taking 30-60 days to obtain a single chart.
We launched ChartSwap to solve this exact problem. We are focused on facilitating these medical record transactions that don’t into the traditional health information exchange (HIE) model. HIE’s aren’t designed to provide the access to these requestors and also don’t offer the workflows to support these transactions. ChartSwap has integration all of the required workflows, including consent, payment and electronic signature.
Back to Steve’s point, physicians do need to find ways to maximize their EHR investment and eliminate paper processes. ChartSwap is free to providers and our goal is to reduce cost and turnaround time for these requests for providers, requestors and the end users of the records.
Please contact us at www.ChartSwap.com if you are interested in learning more about our platform.