KLAS Report: ACOs Turning to Third-Party Vendors Over EHR Vendors
April 18, 2014 in News
The majority of physician-led accountable care organizations are using third-party ACO vendors because electronic health record vendors are not yet meeting their needs, according to a new report from KLAS Research, FierceEMR reports.
For the report, researchers surveyed 46 physician-led ACOs about their software use.
The report found that:
- 68% of physician-led ACOs reported using a third-party vendor rather than an EHR vendor;
- Third-party vendors ranked higher than EHR vendors in all functional categories including care management, connectivity and reporting; and
- Third-party vendors ranked higher than EHR vendors for risk stratification.
According to the report, EHR vendors on average rated only a 6.3 on a 9-point scale for meeting the needs of ACOs. Just two EHR vendors — Epic and eClinicalWorks — ranked above the average, with scores of 7.3 and 7.0, respectively.
Meanwhile, the report found that Optum was the most popular third-party vendor, being used by four different ACOs. According to the report, seven other third-party venders were used by more than one ACO, and no other vendors were used more than twice (Durben Hirsch, FierceEMR, 4/16).