Many Hospital Execs Dissatisfied With EHR Systems, Survey Finds

June 3, 2014 in News

About 41% of hospital executives are dissatisfied with or indifferent about their current electronic health record systems, according to a new survey by Premier, Healthcare IT News reports.

Survey Details

For Premier’s spring 2014 Economic Outlook survey, researchers surveyed 127 C-suite executives from 112 health care organizations across 32 states.

The executives primarily included CEOs, CFOs and COOs (Monegain, Healthcare IT News, 6/2).


The survey found that about 30% of respondents were dissatisfied with their current EHR system, while 11% were indifferent about their current system (Lee, Modern Healthcare, 5/30).

Meanwhile, 49% of respondents expected their largest capital investments over the next year to be in health IT, such as:

  • Advanced data analytics;
  • EHRs; and
  • Telecommunications (Letourneau, HealthLeaders Media, 6/2).


Premier Senior Vice President of Health Care Informatics Keith Figlioli said the high percentage of hospital executives who reported dissatisfaction with their EHR systems was not surprising (Modern Healthcare, 5/30).

Premier COO Michael Alkire said, “What we are hearing increasingly from health care leaders is dissatisfaction with their existing EHR systems, often citing cost and difficulty of use.” He added, “Providers need a solution that integrates clinical, financial and operational data across their hospitals and health systems; the majority of EHR systems cannot do that” (Healthcare IT News, 6/2).

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