CMS Posts Bid; Maryland To Fix Exchange Glitches

July 17, 2014 in News

On Wednesday, the Obama administration posted a contract solicitation online to hire a website contractor to oversee after the government’s one-year contract with Accenture expires, the National Journal reports (Volz, National Journal, 7/16).


In January, CMS announced it was awarding Accenture a one-year contract to oversee and prepare for the next open enrollment period.

The government’s three-year contract with CGI Federal — the previous lead contractor on the federal health insurance exchange website — was not renewed when it expired on Feb. 28.

In April, CMS posted a “sources sought” notice seeking information from small IT service vendors that might be interested in the work (iHealthBeat, 4/22).

Notice Details

The 60-page contract solicitation outlines the qualifications and requirements for the website’s next vendor. According to the solicitation, the contractor must be able to: 

  • Work “under aggressive time constraints” in testing and upgrading security, hardware and software features; and
  • Perform tests demonstrating that the website can function when it has many simultaneous users.

According to National Journal, nothing in the bid notice prevents Accenture from applying for the position (National Journal, 7/16).

Maryland Officials: Potential Exchange Glitches Are Resolved

On Wednesday, Maryland officials said that coding issues and other glitches that plagued the Connecticut health insurance exchange will be resolved by the time Maryland uses the technology in its next enrollment period, McClatchy/Government Technology reports (Cohn/Wood, McClatchy/Government Technology, 7/16).

In May, a spokesperson from Maryland Health Connection, the state’s health insurance exchange, said Maryland was “already underway” in adopting the Connecticut technology and was working with Deloitte, the main contractor that oversaw the successful implementation of the site. She noted that switching to Connecticut’s technology was the cheapest option, costing the state an estimated $40 million to $50 million (iHealthBeat, 5/30).

However, Connecticut officials reported recently that roughly 5,000 individuals had been inadvertently enrolled in Medicaid, lost subsidies or lost coverage after reporting changes to their life or work status.

Maryland Secretary of IT Isabel FitzGerald on Wednesday said that the coding problem and other identified glitches are on schedule to be resolved in Maryland’s version of the website before July 25. She added that the website after it launches for November enrollment will have multiple back-up systems in case of any additional glitches (McClatchy/Government Technology, 7/16). 

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