VA Delays Full Implementation of New Scheduling System

September 30, 2014 in News

The Department of Veterans Affairs has delayed until 2020 complete implementation of a new scheduling system for its health care facilities, Nextgov reports.


In July, then-acting VA Secretary Sloan Gibson said the new system would be deployed in 2016 (Brewin, Nextgov, 9/26)

By August, VA officials announced that the department would be searching for a contractor to develop the agency’s new scheduling system. They expected to release a formal request for proposal by the end of this month (iHealthBeat, 8/26).

Since then, VA has issued a draft RFP, and the final version is expected to be released in October, according to FierceHealthIT. Vendors will have 30 days to respond when the full RFP is issued. The contract is expected to be awarded by January, according to FierceHealthIT (Hall, FierceHealthIT, 9/29).

Details of New Timeline

The new scheduling system will be implemented incrementally over the next several years, according to Nextgov. Specifically, VA will deploy:

  • An initial version of the system to 300 users at two hospitals in 2016;
  • A beta version to 700 users at five hospitals in 2017; and
  • A complete installation at all 153 VA hospitals in 2020 (Nextgov, 9/26).
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