Report: Few Doctors Use Personal Smartphones for EHR Access

January 15, 2015 in News

While most physicians own a smartphone, few use their personal device to access or communicate through electronic health record systems, according to a new report by Spyglass Consulting, MobiHealthNews reports.

For the report, researchers interviewed 100 “tech-savvy” physicians.


The report found that doctors prefer to use consumer text messaging for clinical communication over secure messaging applications because it is simpler to do so (Comstock, MobiHealthNews, 1/14).

Eighty-three percent of respondents expressed frustration over using an EHR system for clinical communication due to:

  • Inadequate messaging capabilities;
  • Limited usability; and
  • Poor interoperability (Spyglass release, 1/14).

However, while 96% of physicians said they use smartphones, only 10% of those who do so said they would use them to access EHRs.

Meanwhile, 70% of respondents said they “believe that hospital IT organizations … are making inadequate investments to address physician mobile computing and communication requirements at point of care.”


Gregg Malkary, founder and managing director of Spyglass, said hospitals need to implement system-wide changes to improve mobile tools for physicians.

For example, Malkary said doctors need to be compensated for using such tools (MobiHealthNews, 1/14).

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