Health Care Organizations Say IT Advances the Industry’s ‘Triple Aim’

April 14, 2015 in News

About 68% of health organizations say IT has improved the “triple aim” of health care — advancing health and patient experiences while reducing costs — according to the 26th annual Leadership Survey by the Healthcare Information and Management Systems Society, EHR Intelligence reports (Gruessner, EHR Intelligence, 4/13).

Survey Details

The survey included 330 respondents, most of whom were health system executives (Japsen, Forbes, 4/13). It was conducted between Jan. 9 and Feb. 24.

The survey examined current issues affecting health care businesses, including:

  • Insurance models;
  • Patient considerations;
  • Policy mandates; and
  • Security concerns.


Overall, 81% of respondents said that IT is a very strategic tool within their organizations.

Further, 76% said their IT plans support their overall business models.

Specifically, the survey found that:

  • 68% of respondents said IT has improved patient experiences;
  • 53% said IT has reduced health care costs; and
  • 51% said IT has improved population health (Walsh, Clinical Innovation Technology, 4/13).

The survey also found support for IT tools among health care organizations’ leadership.


  • 79% of respondents said their organization’s executives supported IT;
  • 72% said their organization’s board of directors supported IT growth;
  • About 66% said their organizations expected to increase their IT budgets with the next year; and
  • 49% said their organizations intend to increase IT staff within the next year (EHR Intelligence, 4/13).

However, just 38% of respondents said they have population health IT tools in place. The survey defined such tools as those that can measure reported patient data but are not intended to provide immediate feedback.

Further, about 25% of respondents said they did not provide population health services, such as:

  • “[E]nterprise population health management”;
  • “[R]eal-time remote patient monitoring”;
  • Remote coaching or education; and
  • Telehealth (Forbes, 4/13).

Meanwhile, the survey found that:

  • 87% of respondents said their organization offered a patient portal; and
  • 74% of respondents said IT tools are necessary for improving care coordination.

John Daniels, vice president of strategic relations at HIMSS, said, “These numbers are critical as they prove the continued progress health care is making as IT integrates with value-based care strategies and the growing influence of the patient in health encounter” (Clinical Innovation Technology, 4/13).

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